Delivery Information

A large part of our business is mail order , we use a range of couriers and delivery can take 1-3 working days, depending on delivery address, and stock of the items ordered.

All prices are excluding VAT
For countries not listed below please contact us for a zone charge on checkout.


If you are unsure please email anne@flatdoguk.com or contact us 01427 616200 for our best prices.

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UK MAINLAND

Order Value Under 100+vat = 6
Order Value Over 100+vat = FREE

50kg - size restrictions may apply ITEMS MAY HAVE PSECIFIC POSTAGE COSTS ASSOCIATED WITH THE ITEM.


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UK ISLAND & NORTHERN IRELAND
This includes all UK postcodes not on the mainland (eg. Isle of Wight, Isle of Man, Scottish Islands)

Standard 20

30kg parcel - size restrictions may apply

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CHANNEL ISLANDS

Standard 20

30kg parcel - size restrictions may apply

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EUROPEAN (EC / EU)

Please contact us for pricing outside of the UK - We can offer the most competitive price possible by treating each order uniquely.

Who Pays The Duties and Taxes On My Parcel?

All customers are responsible for the duties and taxes of their order. VAT and tariffs may apply to your order once it has been dispatched. All customers are responsible for duties and taxes on their order and will be charged through the shipping agent/customs once it arrives in France. If any VAT or duties are to be paid, you will be contacted by the customs teams in the relevant country.

What Happens if Orders are Overweight/Oversized?

Please contact us on any postage queries you have - prices are currently changing daily.

30kg parcel - size restrictions may apply
SIZE RESTRICTIONS ALSO APPLY

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EUROPEAN (NON EC)

Please contact us for best prices.

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USA & CANADA

Please contact us for best prices.

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REST OF WORLD

Please contact us for best prices.

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